Everyone is a multi-brand retailer selling footwear, apparel and accessories from Nike, Adidas, Columbia, CAT, Under Armour, Hush Puppies and Victoria's Secret. The scenario: a two-person design team — myself as Senior Product Designer and a Jr Designer — hired to redesign an outdated site that didn't reflect the brand or meet the needs of a diverse customer base.
Before opening Figma, I framed the brief as three open questions to the client: what does the current brand look like, what are the real user pains today, and what do the current conversion metrics say. Design starts with the right questions, not the first screen.
With 17 hours of hands-on time, I planned the sprint the way I would lead it: a kickoff to assign tasks, a daily at 10:30 to unblock and re-prioritise, and two scoped weeks with one clear owner for every task.
Understand the site, the shopper and the market before drawing anything.
Collect and analyse what the current site already tells us.
Market research, interviews and metrics on behaviour and needs.
The main online shopping pains and what users expect.
Detailed flowcharts of navigation and interaction on the site.
How comparable multi-brand stores solve the same problems.
Read the answers and close the week with a clearer picture.
Structure before style, on the flows we agreed.
Layouts and design schemes for every defined flow.
Turn the structure into a testable product, then let the test decide.
Colour palette, typography and graphic style.
Home, the shopping flow, login and onboarding.
Final pass on the screens.
Tasks for the current checkout and the filters.
High fidelity and interactive, close to the real experience.
Read the results and write the report.
Organise the main insights and change the designs.
Last round of changes.
The MVP goes to the client.
First meeting with the team, to assign every task to an owner.
Three questions with the whole team: Progress? Blockages? Next steps.
Three check-ins: after the wireframes, after the UI and before the MVP goes out.
Six principles anchored every screen decision — from the category grid down to the toast on an "add to bag" action.
The product card is the single most repeated component on Everyone. It had to adapt from a 4-column grid to a 3-column sidebar without losing hierarchy.
The same card renders cleanly whether it sits in a full-width catalog grid or a narrower filtered results column: name, gender, colour count and price stay legible at every size.
Full-bleed photography with a lower-left label (Tenis, Basketball, Crossfit) turns a text-based sport filter into a visual, tappable entry point.
Product detail → bag → billing/shipping → payment. Reviews and social proof surface early on the PDP; the bag stays a lightweight drawer instead of a full page redirect, keeping the user in context all the way to confirmation.
The filter section is the next thing to validate. Two structurally different directions were wireframed to be tested head-to-head rather than decided by opinion.